Talk to us about roadside assistance

Whether you’re in NSW, VIC, QLD, SA, TAS, NT, or WA, we’re here 24/7

From emergencies like empty tanks to locked keys in the car, we’ll get you back on the road.

Reliable 24/7 service

Australia-wide, every day of the year.

Unlimited call outs

We’ll come to your rescue as often as you need us.

Transport assistance

If we can’t fix your car roadside, we’ll take it to the nearest dealer (or Authorised repairer if you are in Rural area).

All common callouts covered

From flat tyres to battery replacement, our team is here to help.

Emergency taxi ride provided

Get up to $50 (incl. GST) to get you where you need to go.

Replacement keys included

We’ll get you back into your locked car.

Roadside Assist

From $89 per year
Unlimited call outs
24-hour telephone assistance
Jump-starting or battery replacement
Emergency fuel
Flat tyres
Cover options range from 1-6 years
Help with lost or locked in keys
Emergency taxi or ride share – If your car is towed, we’ll allow for up to $50 (incl. GST) to keep you on the move
General Exclusions
Costs to repair your vehicle
Your vehicle is unregistered
Your vehicle is being operated as a taxi, limousine, rental or hire vehicle

Roadside Assist Plus

From $129 per year
Unlimited call outs
24-hour telephone assistance
Jump-starting or battery replacement
Emergency fuel
Flat tyres
Cover options range from 1-6 years
Help with lost or locked in keys
Emergency taxi or ride share – If your car is towed, we’ll allow for up to $50 (incl. GST) to keep you on the move
Emergency hotel accommodation – If you’re more than 100km from home, we’ll make sure you have somewhere to stay up to the value of $150 per night, up to 2 nights.
Alternative transportation – We can transport you and up to four passengers to your final destination, up to the value of $300 (incl. GST).
General Exclusions
Costs to repair your vehicle
Your vehicle is unregistered
Your vehicle is being operated as a taxi, limousine, rental or hire vehicle

Frequently Asked Questions

What should I do if I need roadside assistance?


Call us at 137 200. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

Your location: Anything from street name to landmarks.
Your Toyota details: Model, colour etc or your Rego.
A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
A contact phone number, where possible.

Call us at 137 200. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

Your location: Anything from street name to landmarks.
Your Toyota details: Model, colour etc or your Rego.
A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
A contact phone number, where possible.


How can I buy Roadside Assist?


You can call us at 137 200 Mon-Fri 8.30am to 7pm EST or contact us.

Contact Us

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You can call us at 137 200 Mon-Fri 8.30am to 7pm EST or contact us.

Contact Us


What if I don’t have Roadside Assistance with Toyota Financial Services, can I still call for assistance as a one-off?


If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.

If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.


I don’t have a Toyota, can I still take out Roadside Assistance with Toyota?


Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.

Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.


Does it matter who is driving the car?


Toyota will provide roadside regardless of who is driving your car.

Toyota will provide roadside regardless of who is driving your car.


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Terms and Conditions


The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.
Toyota Extra Care is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.
Toyota Extra Care is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.