“Great service… my arranged ride couldn’t make it, it was no problem for the service department to organise an Uber to take me home. I’m very impressed with the quality of service.”

-Gaye H – April 2024

 

“We appreciate all the efforts made by everyone that assisted in making the purchase of our new car so seamless. Thank you to everyone especially Jordan Thorpe who went out of his way to assist in every way he could.”

– Charles B – May 2024

 

“Great customer service, good job. I have a dealer closer to me than Big Rock but nowhere near as good.”

– Tony M – April 2024

“Big thanks to Rob Cuthbert for making the whole process so smooth. Great communication, above and beyond service. Much appreciated.”

– Caversham Wildlife Park & Zoo  – April 2024

 

Faultless service department. We always send our company vehicles to Big Rock Toyota due to their exception service and attention to detail. The staff are always friendly and attentive and are always accommodating to our business needs.”

– Geoff T – April 2024

 

“The Used Car team we dealt with – Fraser, Jake and Deb – were excellent. Not pushy. Patient and knowledgeable. They did a great job.”

– Richard A – April 2024

“Great customer service by friendly and really helpful people.”

– Allen P – May 2024

 

“I think the work environment at Big Rock Toyota is exceptionally positive. The staff there are friendly and willing to help. Even though it takes me 30 minutes to get there, I find myself favoring their service.”

Double Ten Finance PL – May 2024

 

“Fraser is a real asset to Big Rock Toyota, and went well above and beyond. He made buying a used car a very enjoyable process from the first call, to us driving away in a very smart car. Jake made the financial side really easy with just a few signatures and we went away with everything easily explained leaving us with no questions to ask feeling absolute confidence in the team. Deb made the accessories an even sweeter deal and made it all too easy to have the extras on the car for very little outlay. Congratulations team, I applaud you all for your professionalism that made my partner and myself feel very welcome. We’ll be recommending anyone looking for new or preowned vehicle to head to Big Rock Toyota.”

– John P – March 2024