“I willingly do a 1000km round trip to have my car serviced by you guys. Well worth the drive and time.”

-Tina P – January 2021


“Great communication, service completed earlier than expected. Thorough and explained what had been included in the service. Very helpful and friendly, just really good to deal with. ”

– Lorraine S – August 2020


“The whole experience! From booking the service to the reception I received and to the explanations of what was done with my vehicle – it was thoroughly professional. Steve was very pleasant, and Big Rock Toyota is a great dealership in terms of customer service.”

– Thir S – July 2020

Very friendly staff and amazing service. Cameron was very helpful and a great communicator.”

– Irina K  – August 2020


Friendly, professional and courteous staff. Cameron knew his product, explained what was happening, including costing, in a clear, friendly manner. I have 5 Toyota vehicles and feel taking them all to Big Rock for servicing is one of the better decisions I’ve made in ages.

– Robert M – July 2020


“Great service – I was picked up and dropped off both ways. The bus drive and the people at the front desk were courteous and polite.”

– Christopher M – June 2020

Big Rock have been responsive to my needs ever since I bought my wonderful Yaris. Their service has been quick and thoughtful and I love having a cup of coffee while I wait. A very friendly place…well done Big Rock!”

– Eversley R – July 2020


From my initial enquiry to the actual service day, I was greeted by staff (Ria & Steve) showing professionalism and courtesy. Once the service was booked, I received a text reminder about the service. On the day of service, Steve carefully explained to me what would be covered by the service and timeframe. I requested a touch up paint for the car and Steve saw to it for me. I received a call from Steve to inform me when the car was ready for collection. When I collected the car, Steve walked me through the work done and other benefits such as fuel discount. I felt respected and valued.”

– Kai N – July 2020