“Nathan ran me through all of the features on handover. Love the my Toyota Connect and the available features.”

– Pamela S – Apr 2025

“Big Rock Toyota provided exceptional customer service and in particular Saxon Keane to ensure I secured my new Prado. The purchase process was very quick & seamless. The vehicle was purchased through a novated lease and Saxon and the team worked together with SG Fleet to ensure a quick and smooth purchase experience. I was really impressed with Saxon’s knowledge about the vehicle, on pickup he went through in detail all the functions of the Prado. Exceptional customer service from all involved at Big Rock Toyota..”

– Melinda J – May 2025

“The vehicle was available very quickly once my novated lease was approved. Customer service at Big Rock Toyota was excellent, the vehicle presentation was personalised, and Nathan covered everything very clearly and efficiently.”

-Conor M – May 2025

“Joe was very thorough with his explanation of available services and explaining how the car works. His customer service was excellent. The car was in excellent condition and readily available.”

– Gail W – May 2025

“I’m always appreciative of the level of professionalism I experience at Big Rock Toyota. From the moment I purchased my vehicle to every interaction since has been nothing but service at the highest level. This interaction for my 45,000km service was no exception. It is this level of understanding of customer service and the professionalism of the staff  which keeps me coming back. Great experience, second to none.”

– Christo T – May 2025

“I was promised the delivery of car by 12pm and was on time. I was impressed by the customer service. Will definitely be visiting again.”

– Kashif F – May 2025

“This was my first service and Lucy provided all the answers I needed. Superb customer service with my service booking, punctuality and communication. The capped pricing and free roadside assistance offer is wonderful.”

– Foong T – Jun 2025

“It was very good service, nice and quick. Everything was explained in a very understandable way which made purchasing very easy.”

– Cory W – Jun 2025

“Staff has been very responsive with communicating the steps of vehicle purchase and delivery, from the first test drive to the delivery of the vehicle. Very thorough customer care and follow up calls to update about vehicle delivery.”

– Francesco P – May 2025