Testimonials for Big Rock Toyota

What Our Guests Are Saying

Bought my 4th car from big rocks used car department in the last 8 years and once again was sold a great car by a non pushy friendly saleman

-Ken M - October 2015

"This is the fourth car we have purchased from Big Rock Toyota. Our salesman, proved to be exceptional, going the extra-mile to ensure we recieved the best possible experience. He has since made himself available should we require further assitance and is a credit to the company. We would have no hesitation returning to Big Rock Toyota in the future or recommending it to family and friends interested in purchasing a vehicle."

-Annie K - January 2015

"I want to say THANK YOU for your exceptional service I received at your dealership. My partner and I are stoked with our 2014 Holden Malibu we purchased from you. Shane was pleasure to deal with and is a great asset to your company. Very professional and extremely knowledgeable so THANK YOU SHANE. Tiahne and Rhiana followed up my purchase providing me with my warranty/tint and finance. I would recommend your business and happy to buy from you again. THANKS AGAIN GUYS!

- Steve - July 2016

 

"Many thanks to Issac for giving my son a great deal with his first car, Camry Altise. The customer service that we experienced was beyond our expectation and I will definitely recommend him/the team at Big Rock to my family and friends. Issac provided a fast service since we needed the car asap. Looking forward to dealing with them again in the future."

- Annette - June 2016

 

"We are from Victoria, starting a new business in Perth. The staff here, especially Colin and Rhianna went to extra lengths to help us now and for the future. Can't thank them enough. We will be back as business grows. Thank you again."

- Dianne - March 2016

I would just like to express and record my sincere appreciation of service to Graham in the service centre for his excellent customer service, care and attention to detail to my problem last Monday the 4th of July.
 
We were all packed to take our Kluger camping when we noticed a noise in the left rear brakes. I arrivated at 8am to be greeted by Graham who took the car and on inspecting the brakes, found the problem and fixed it straight away. We were back on the road by 10am!
 
 Thank you Graham for your wonderful and quick service!

- Jenny - July 2016

"Never taking my car else where. Jai Philps was amazing and fixed all my issues that Scarborough Toyota didn't after 2 attempts. So happy I've found the guy to trust when it comes to my pride & joy. ***Highly recommend***"

- Tanja - July 2015

 

"A 5-Star rating for the muscle man Mr. John Davidson. During my recent visit to purchase a car from Big Rock Toyota, Mr. John Davidson served me with a smile, very nice personality, very genuine and honest man. Not only he showed me a perfect car which fit my lifestyle and budget, Mr. John also made my car buying experience quite enjoyable. He went extra miles to make sure that I was happy with everything. Mr. John is a professional and quite helpful man. If you want to be in good hands definitely speak to Mr John Davidson @ Big Rock Toyota. I strongly recommend anyone to visit Big Rock Toyota and speak to John Davidson. I would also like to thank the two very sweet female staff Alyshia and Riannah for looking after me during my visit at Big Rock Toyota"

- Sha - June 2015

"I went along to assist my parents buy their first car in Australia. We were pleasantly surprised by the team at Big Rock that assisted us with the purchase. They were professional, interested and nothing was an issue. Personal thanks to Roza, Gavin, Jo and Daniel for the easiest car buying experience ever!"

- Paul  - August 2014

 

"We were extremely pleased with the service and the professional approach that the staffs at Big Rock Toyota had provided us during our recent car purchase. Our special thanks and gratitude to Mathew Dunkley ( sales person) for his great attitude and helpfulness. We would like to thank Mr Warren Melvin ( sales manager) for providing us with loan car while we were waiting for our new car without any cost. If you decide to buy Toyota, we strongly recommend you to visit Big Rock Toyota in Balcatta, you will not be disappointed. To all the staff in Big Rock Toyota, Keep up the good work. Cheers"

- Aryan - May 2015

"Antonio had very good knowledge of Kulger I bought, polite and followed sales giddiness to the beast expected from him by his managers. I hope he enjoys the champagne I gifted to him .  I know have the ability to be next assistant manager. Good luck."

- Dilber - September 2016

 

"Thank you so much Isaac for a very seamless and transparent experience. My beautiful car is better than I had hoped. Thank you again for making me feel safe and comfortable. I will recommend you to all my friends."

- Bernadine - Feburary 2016

 

"Just purchased a VDJ76R series with a large list of accessories fitted buy BRT. Go to say the experience was a good one. The delivery was long as it was from the factory due to paint but Jonathan Smith did everything he could to deliver the vehicle complete and on time. Thanks Jon for all your effort, this type of service makes a customer want to come back. I am extremely happy with the vehicle thus far. "

- Terry - January 2016