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At Big Rock Toyota, we want all our customers to be a customer for life and we will strive for continuous improvement to give you the ultimate in customer experience. Stop by and experience all that we have to offer you- our valued customers!
Read what our customers say about Big Rock...
“Matt and the team at Big Rock Toyota have provided me with the best customer service I’ve ever experienced from a motor dealership. They should be congratulated.” - Kevin Lewis, North Perth
“I think Big Rock Toyota service dept is wonderful with very nice friendly staff who always go out of there way to be helpful. I will continue to take my vehicle to Big Rock Toyota as long as they keep looking after me the way they are.” - Lily Vellios, Dianella
“New Car Sales Manager is very courteous and knowledgeable.” - Raeburn Bellgard, Balcatta
“Sorry no suggestions. This dealership could not be improved in my opinion.” - William Sullivan, Kalgoorlie
“Very satisfied with have already recommended my sister. she purchased a new Rav4 from dealer.” - Karen Turner, Marmion
“Great car. Friendly and very professional staff at dealership.” - Alan Schofield, Dianella
“Overall Big Rock Toyota - Wanneroo Rd Balcatta Western Australia are a winning team, Friendly, professional, courteous. Looking forward to your New Toyota Aurion last model is a dream - fuel economy plus.” - Coolroom Erectors PTY LTD, Stirling
“Unbelievable vehicle and look forward to a new 200 Series in 2009.” - Gregor Mcallister, Nollamara
“I am completely satisfied with my Toyota " Echo" Purchased from " Big Rock " Toyota Balcatta Western Australia, especially with their service department.” - Betty Bruns, Padbury
“Courtesy bus service is great.” - James Cottrill, Leeming
“One reason for purchase despite good label is the cost of maintenance over the 3 year period.” - Phillip Johnston, Karrinyup
“Pleasure to deal with. in fact we bought a Camry Ateva for the wife 2 weeks ago!” - Philip Lambert, Warwick
“Someone scratched my car door. When I took the car in for service I pointed the scratches out and asked if anything could be done. The service department arranged for it to be examined and quoted a price that I was happy with. As it turned out, one scratch was too deep to polish out so the car was returned with all the shallow scratches removed and an explanation of what could be done to remove the deep one. I was not charged for removal of the shallow scratch. Absolutely fantastic service from Big Rock Toyota. ” - Cheryl Hicks, Wangara
“The best company and dealership I have ever dealt with.” – Allan Barker, Landsdale
“Having my car serviced and Big Rock Toyota was very enjoyable and the staff were very sufficient, friendly and attentive. I wish I had gone there before. Thank you everyone for your help and friendliness. I felt they really cared.” - Carol Jane Statsny, Innaloo
“Louisa at Big Rock Toyota is a credit to your company. I have moved temporarily interstate and Louisa ensured I could get my vehicles serviced before I left. She is professional, friendly and so knowledgeable about Toyota I will not hesitate to return to her for my change over when hat time comes.” - Leonie Sheppard, Tuart Hill
“We are very happy with our Rav4 this is our fifth car with you thank you very much.” - Peter Gobetti, Marangaroo
“Louisa was the ultimate professional. Nothing was too much trouble for her. She was friendly and very informative. Everyone at Big Rock was helpful and friendly and I will recommend them in future. The vehicle is great to drive and very economical. My last 2 vehicles have been Toyota and I can’t think of ever changing”. - Kayleen Branch, Success
“I found the whole experience of buying my car very pleasant and relaxing. The sales women were very nice and made me feel very confident in my decision to purchase my corolla. The follow up after I had taken delivery was impressive. Thank you very much.” - YVONNE RIDLEY, Tuart Hill
“The experience i had with Big Rock Toyota was very pleasurable and far better than dealing with metro motor, Holden when i purchased my new vehicle. I can't fault the service i had from Mark, our salesman. I will be going back to see him when we need another car.” - Jason Mark Tohv, Ellenbrook
"The vehicle drives very smoothly and the music system is of very high standard. The reverse camera is an excellent safety feature provided along with the many air bags installed. The display showing the fuel consumption helps in modifying ones driving habits to conserve fuel. My wife is particularly happy with the light in the vanity mirror. The service provided by the dealership was excellent and we were made to feel quite at home even with the cafe bar. The staff in all departments were very friendly and helpful. The sales person Mr. Melville Correia deserves a special mention as he went out of his way to see that we were delivered the vehicle in less than the 2 weeks time given and was very helpful in informing us about the features of the car and extra accessories needed for my vehicle.” - MARIANNE PINTO, Kardinya
“The young gentleman (Danny Goodrich) excelled in his salesmanship qualities but also you left the dealership feeling as though you had made a new friend. We could not praise him enough in all aspects. Big Rock Toyota's service department are also to be commended as we dealt with them prior to delivery and the first service. The car itself we find perfect for all our needs travelling Australia.” – Suzanne Boniface, Mullaloo
“My wife and I were shopping for a car for about 2 1/2 months. We have been to so many different dealers, we could not have the courtesy and respects shown to us at all, perhaps we came in with dirty clothes after a long day work in our farm. We then made our trip to Big Rock and on arrival we received a very warm welcome from the Salesperson Tony Nguyen who gave us a fantastic impression and an outstanding service. We bought the car on the same day and as the matter of fact we have paid more than the price quoted elsewhere. We would strongly recommend anyone who is in the market for a car to Big Rock Toyota particularly the Salesperson Mr Tony Nguyen.” - Anon
"Both the Sales person - Louisa - and the Finance Manager - Peter Grynberg - were courteous, informative and respectful. Well done BIG ROCK.” - Dennis De Burgh, Mt Hawthorn
“I have purchase new cars from Big Rock Toyota since mid 1980's. It is very rare have I had problems in between services. When i have, my enquiries or problems have been dealt with courteously and promptly.” - Ian Fenton, Dog Swamp
“Tony from Big Rock Toyota was very knowledgeable; He kept us informed throughout the process and afterwards with follow up calls. There was no task too big or small to help us with. Overall Tony is the best sales person we have come across when buying a new car. We will recommend purchasing a car from him. The show room and the yard were highly maintained. There was a huge selection of new and used cars to choose from. it was the best experience we have ever had. Thank you.” - Shane Kyriacou, Quinns Rocks
"The overall experience with dealing with the dealership and salesperson was very satisfied with the whole dealing with them.” - Gareth Fidzewicz, Willagee
“We were made to feel welcome and the presentation of the delivery of the vehicle was an experience to enjoy.” - Trevor Virgin, Willeton
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